If your machine is offline, you can follow the following steps:
- Tap the screen, it could just be the screen saver.
- Is the machine plugged into the wall? (Please do not unplug machine from the wall in an attempt to reset it).
- Is the machine plugged into the internet or connected to your wifi (have you recently changed passwords?)
- Call us - 1-303-219-1680 and we'll explore from our end what the problem is.